KOJIC SOAP COMBO 2

Orders are processed within 2 business days (excluding weekends and holidays).

We ship worldwide. Shipping rates are calculated at checkout based on your location.

Estimated Delivery Times:

• Standard (USA): 3–5 business days

• Express (USA): 1–2 business days

Once shipped, you’ll receive a tracking email to follow your order.

Please note delays can occur due to weather, carriers, or high order volume.

International customers may be responsible for customs, duties, or taxes.

If your package is lost or damaged, contact us within 7 days at support@silknradiant.com or call 9379311944.

Thank you for choosing Silk & Radiant.

We accept returns within 30 days of delivery. Items must be unworn, unused, with tags and in original packaging. A receipt or proof of purchase is required.

To start a return, email us at support@silknradiant.com. Approved returns should be sent to Dayton, Ohio. We’ll provide a return label and instructions.

Returns without prior approval will not be accepted.

Damaged or Wrong Items:

Please inspect your order upon arrival and contact us immediately if it's damaged, defective, or incorrect.

Non-returnable items:

We do not accept returns on sale items or gift cards.

Exchanges:

Return the item and place a new order separately once your return is accepted.

EU Customers:

If your order ships to the European Union, you have a 14-day right to cancel or return for any reason. Item must be in original condition, with tags and packaging.

Refunds:

Once we receive and inspect your return, we’ll notify you. If approved, the refund will be issued to your original payment method within 10 business days.

If it takes longer than 15 business days, contact us at support@silknradiant.com.